TERMS OF USE 

Last Updated: January 14, 2026 
Effective Date: January 14, 2026 

Website: andaleseguro.com 
Contact: 1.833.826.3253 | [email protected] 
Address: 2310 SW Military Dr, Suite 440, San Antonio, TX 78224 

1. Acceptance of Terms 

By accessing, browsing, or using the website andaleseguro.com (hereinafter, the "Site"), you ("User," "you") agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these Terms, you must not access or use the Site. 

These Terms constitute a legally binding agreement between you and Jimenez Insurance and Financial Group, operating under the trade name Ándale Seguro ("Ándale Seguro," "we," "us," "our," the "Agency"). 

We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting on the Site. Your continued use of the Site after any modification constitutes your acceptance of the modified Terms. 

By accessing, browsing, or using the website andaleseguro.com (hereinafter, the "Site"), you ("User," "you") agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these Terms, you must not access or use the Site. 

These Terms constitute a legally binding agreement between you and Jimenez Insurance and Financial Group, operating under the trade name Ándale Seguro ("Ándale Seguro," "we," "us," "our," the "Agency"). 

We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting on the Site. Your continued use of the Site after any modification constitutes your acceptance of the modified Terms. 

2. Who We Are 

Ándale Seguro is an independent insurance agency that provides information, guidance, and brokerage services related to various insurance products, including but not limited to: health insurance (including Health Insurance Marketplace/ACA plans), life insurance, auto insurance, property and casualty insurance (P&C), and related financial products. 

Corporate Information: 

Legal Name: Jimenez Insurance and Financial Group 

Trade Name (DBA): Ándale Seguro 

Insurance Licenses: State of Texas #2563152 

Licensed to operate in multiple states as required. 

We operate as intermediaries between you and insurance companies ("Carriers"). We are not an insurance company and do not assume coverage risks directly. 

3. Informational Nature of the Site — Important Disclaimers 

3.1 General Information, Not Professional Advice 

The content on this Site is for informational and educational purposes only. Nothing on this Site should be construed as: 

Legal, tax, financial, or investment advice 

Medical or healthcare advice 

Professional advice of any kind that substitutes for consultation with a qualified professional 

We recommend consulting with appropriate professionals (attorneys, accountants, financial advisors, healthcare professionals) for specific decisions. 

3.2 Not an Offer of Insurance or Guarantee of Coverage 

IMPORTANT NOTICE: Nothing on this Site constitutes: 

An offer to sell any insurance product 

A guarantee of application acceptance by any Carrier 

A commitment of coverage or policy issuance 

A modification, renewal, or cancellation of existing coverage 

3.3 Quotes and Estimates 

Any quote, premium estimate, illustration, or coverage information provided through the Site, by phone, email, text message, or any other means: 

Is only a preliminary estimate based on the information you provide 

Is subject to verification, eligibility, underwriting, and final approval by the applicable Carrier 

May vary significantly from the final premium or coverage terms 

Does not guarantee product availability or quoted terms 

3.4 Coverage Cannot Be Bound ("No Binding") Without Confirmation 

NO INSURANCE COVERAGE CAN BE BOUND, MODIFIED, RENEWED, OR CANCELED through: 

An online form or web application 

Email or voicemail 

Text message (SMS) or WhatsApp 

Any unilateral electronic communication 

Coverage becomes effective only when: (a) the Carrier issues written policy confirmation, and (b) all applicable payment and documentation requirements are met. Until that time, you do not have coverage. 

3.5 Content Accuracy 

Although we strive to keep Site information current and accurate, we do not guarantee that all content is complete, current, accurate, or error-free. Information may change without prior notice. Products, coverages, premiums, and terms displayed may not be available in all areas or to all applicants. 

4. Permitted Use of the Site 

You may use the Site only for personal, non-commercial, and legitimate purposes, including: 

- Obtaining general information about insurance products and services 

- Requesting that we contact you to discuss your insurance needs 

- Submitting quote or information requests 

- Accessing educational resources about insurance 

5. Prohibited Conduct 

When using the Site, you agree NOT to: 

- Use the Site for illegal, fraudulent, deceptive activities, or activities that violate third-party rights 

- Provide false, incomplete, or misleading information in forms or communications 

- Impersonate another person or entity 

- Interfere with the security, integrity, or operation of the Site 

- Attempt unauthorized access to systems, accounts, data, or networks connected to the Site 

- Use robots, scrapers, crawlers, or other automated tools to extract content 

- Introduce viruses, malware, malicious code, or harmful material 

- Reverse engineer or attempt to discover source code 

- Use the Site to send unsolicited advertising or spam 

- Violate any applicable law, regulation, or ordinance 

6. Accuracy of Information You Provide 

You represent and warrant that all information you provide through the Site or in communications with us is true, complete, current, and accurate. 

You understand and agree that: 

Quotes and recommendations are based on the information you provide 

Inaccurate or incomplete information may result in incorrect quotes, coverage denial, policy cancellation, or claims denial 

Ándale Seguro is not responsible for consequences resulting from incorrect information you provide 

Providing false information on an insurance application may constitute insurance fraud, punishable under applicable laws 

7. Electronic Communications 

7.1 General Consent 

By providing your contact information (phone number, email address) through the Site or other means, you expressly consent to Ándale Seguro communicating with you via: 

Telephone calls (including calls made using automatic dialing systems, if applicable) 

Email 

Text messages (SMS) 

Messaging applications (including WhatsApp) 

Postal mail 

These communications may include: 

Responses to your information or quote requests 

Follow-up related to applications, quotes, or policies 

Reminders about due dates, renewals, or payments 

Information about products or services that may interest you 

Important updates about your account or coverage 

7.2 Text Messages (SMS) and WhatsApp 

If you opt to receive SMS or WhatsApp communications: 

Frequency: Message frequency may vary based on your activity and service needs 

Rates: Message and data rates from your mobile carrier may apply. Ándale Seguro is not responsible for these charges 

Content: Messages may include quote information, reminders, confirmations, and promotional material 

How to Opt Out: 

Reply STOP to any message to stop receiving text messages 

Reply HELP for assistance 

Contact us directly at 1.833.826.3253 or [email protected] 

Your consent to receive text messages is not a condition for purchasing any product or service. 

7.3 Email 

To stop receiving promotional emails, use the "unsubscribe" link included in our emails, or contact us directly. Please note that even if you unsubscribe from promotional communications, we may still send you transactional or service-related communications (confirmations, important notices, etc.). 

7.4 Telephone Calls 

To request that we do not call you for promotional purposes, contact us at 1.833.826.3253 or send an email to [email protected]. We reserve the right to contact you for matters related to active applications, current policies, or service matters. 

7.5 Call Recording 

For quality, training, regulatory compliance, and protection purposes, telephone calls with our staff may be recorded or monitored. By continuing a call after being informed of recording, you consent to such recording. 

8. Intellectual Property 

All Site content, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, trademarks, and service marks (collectively, "Content"), is the property of Ándale Seguro, its licensors, or content providers, and is protected by United States and international copyright, trademark, and other intellectual property laws. 

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for personal, non-commercial purposes. This license does not include: 

Resale or commercial use of the Site or its Content 

Collection or use of product listings, descriptions, or prices 

Any derivative use of the Site or its Content 

Downloading or copying account information for the benefit of third parties 

Use of data mining, robots, or similar data gathering and extraction tools 

"Ándale Seguro" and associated logos are trademarks of Jimenez Insurance and Financial Group. No right or license to use these marks is granted without prior written authorization. 

9. Third-Party Links 

The Site may contain links to third-party websites, including but not limited to insurance company sites, quoting platforms, social media, service providers, and informational resources. 

These links are provided solely for your convenience. We do not control, endorse, or assume responsibility for the content, privacy policies, practices, products, or services of third-party websites. Access to any linked site is at your own risk. 

We recommend reviewing the terms of use and privacy policies of any third-party site you visit. 

10. Disclaimer of Warranties 

THE SITE AND ALL ITS CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ÁNDALE SEGURO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: 

Implied warranties of merchantability 

Fitness for a particular purpose 

Non-infringement 

Accuracy, completeness, or currency of content 

That the Site will be uninterrupted, timely, secure, or error-free 

That defects will be corrected 

That the Site or the server that makes it available are free of viruses or other harmful components 

11. Limitation of Liability 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: 

ÁNDALE SEGURO, ITS OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: 

Loss of profits, revenue, data, or use 

Business interruption 

Cost of substitute services 

Any other intangible damages 

ARISING OUT OF OR IN CONNECTION WITH: 

Your use or inability to use the Site 

Any Site content 

Third-party conduct on the Site 

Unauthorized access, use, or alteration of your transmissions or content 

REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00 USD). 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 

12. Indemnification 

You agree to defend, indemnify, and hold harmless Ándale Seguro, Jimenez Insurance and Financial Group, and their respective officers, employees, agents, licensors, affiliates, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: 

Your violation of these Terms 

Your use of the Site 

Your violation of any law or third-party rights 

Any content you submit or transmit through the Site 

False or misleading information you provide 

13. Termination and Access Restriction 

We reserve the right, in our sole discretion and without prior notice, to: 

Terminate or suspend your access to the Site or any part thereof 

Modify or discontinue the Site (or any part or content thereof) 

Remove any content or information you have posted 

These actions may be taken for any reason, including but not limited to: 

Violation of these Terms 

Conduct we consider harmful to other users, third parties, or our business 

Request by legal or governmental authorities 

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property, warranty disclaimers, limitation of liability, and indemnification. 

14. Dispute Resolution 

14.1 Governing Law 

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the State of Texas, United States, without giving effect to any principles of conflicts of law. 

14.2 Jurisdiction 

You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Bexar County, Texas, for the resolution of any dispute arising out of or relating to these Terms or the Site, unless applicable law provides otherwise. 

14.3 Class Action Waiver 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. 

15. General Provisions 

15.1 Entire Agreement 

These Terms, together with our Privacy Policy and any other legal notices posted on the Site, constitute the entire agreement between you and Ándale Seguro with respect to the Site and supersede any prior agreements, understandings, or representations. 

15.2 Severability 

If any provision of these Terms is held invalid, illegal, or unenforceable, such invalidity shall not affect the other provisions, which shall remain in full force and effect. 

15.3 Waiver 

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to exercise a right under these Terms does not constitute a waiver of that right. 

15.4 Assignment 

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign these Terms. 

15.5 Headings 

Section headings in these Terms are for convenience only and have no legal effect.

16. Age Restriction 

You must be at least eighteen (18) years of age to use this website and our services. By using this website, submitting any form, or providing your contact information, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use this website or submit any personal information.

17. SMS/Text Messaging Terms 

By providing your mobile phone number and opting in to receive text messages, you agree to the following:

Carrier Disclaimer: Ándale Seguro and mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and others) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and their network availability. Carriers are not responsible for the content of messages sent through their networks.

Message Frequency: Message frequency varies.

Message and Data Rates: Message and data rates may apply. Please contact your mobile carrier for pricing details.

Opt-Out: Text STOP at any time to stop receiving messages. Text HELP for help.

Your consent to receive text messages is not required as a condition of purchasing any goods or services.

18. Privacy Policy 

Your use of this website and our handling of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy at: https://go.andaleseguro.com/privacypolicy-893618

19. Contact 

If you have questions, comments, or concerns about these Terms of Use, you may contact us: 

Jimenez Insurance and Financial Group (DBA Ándale Seguro) 
 
Address: 2310 SW Military Dr, Suite 440, San Antonio, TX 78224 
Phone: 1.833.826.3253 
Email: [email protected] 
Website: andaleseguro.com